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Cheers Volunteers by Sandra Ginever

Recently there was an ad campaign on the television saying “Cheers Volunteers.”  Morrinsville Wheelers has a very proud tradition of volunteering. As athletes we sometimes forget that volunteers are the people who make the event happen. Often there are people who take on more than one role at a time. They give up their free time to contribute to the running of events. Morrinsville Wheelers is well known for hosting great events and it is about time that we cyclists offered our own “Cheers Volunteers” for the tireless work that the volunteers in our club do.

Volunteers in the club include:

President, Secretary, Treasurer, Committee Members, Club Captains, Web Designer, Lead Car Drivers, STMS, Time Keepers, Judges, Handicapper, Corner Marshalls, Commissaires, Referees, Wheel Wagons, Afternoon Tea providers, People who hand out race numbers etc. etc. 

Positives of Volunteering:

Most of the time volunteering is a great experience.  Volunteers usually get involved because they love cycling.  They want to be part of successful events. They help the event run smoothly. They want to be part of the atmosphere of the club – feel they contribute, they enjoy the companionship of other enthusiasts and often enjoy the catch up at the end of the day.  They are the mums and dads who would otherwise be bored waiting for riders to finish. Often volunteers are people who have little involvement in the day to day club activities (i.e. partners of competitors or past club members who lend a hand when they can). Some people out there would almost be called professional volunteers but that is too much of an oxymoron, but you know what I mean. There are some people who are so good at volunteering and they thrive on the experience and they give so much to us, the athletes.

Negatives of Volunteering:

Sometimes volunteers do not get much appreciation for doing their jobs. I will list a few here to illustrate the often thankless job that volunteers do. Then I will suggest ways we can show appreciation to those who help us make successful events.

  • CORNER MARSHALLS: Think of the many times that corner marshals are stuck out in the rain turning riders in one direction. They wait tirelessly for the final riders to pass before heading back to the headquarters.

  • STMS: (The safety people who put out the signs) are the first out to work in the morning of open events and they are often the last ones to come back. Our recent Open event illustrates this when the STMS started around 7.30am and finished at close to 5pm. STMS people are qualified to do their jobs. In Morrinsville we are lucky to have free STMS people, many centres have to pay private companies to supply and put out signs for events (costing clubs thousands of dollars).

  • HANDICAPPERS: The saying can’t please all of the people all of the time is very TRUE.  They are the ones who put riders on their start sheets and often have limited details to go by. There are always riders who grumble about their starting place, those that want to go out a bunch further (then burgle the   race),  those that want to go back a bunch (and often get dropped from the faster group). You would think the riders would like to handicap themselves (imagine the thought!!).

  • LEAD CAR DRIVER: These people often get to drive around out in front of a race and do not see much of the action (except through their rear vision mirror).  Often lead car drivers know the local roads, but sometimes they make mistakes – like taking people the wrong direction (oops), or driving too far ahead of the lead bunch or even not driving far enough in front of the lead bunch.  It is quite a difficult task to measure the distance to go ahead, especially on hilly and courses with heaps of corners.

  • Sometimes volunteers are given a rough deal. Swearing, fingers, yelled at, called really disgusting names and just generally treated with disrespect. The weather can take its toll (too hot, too cold, too wet, too windy). Sometimes it can simply be boring out there waiting for cyclists to pass by and then whoosh – there they go!

  • I have to state at this point that Morrinsville Wheelers Cyclists are generally well behaved showing appreciation to our volunteers.  However, at our recent Open there were a few complaints brought back to the race manager.  Some volunteers had abusive language hurled at them and other discourteous symbols of disrespect.  It is always good for us to remind ourselves that Volunteers are doing their best at a job they are often thrown into when help is required, and they are giving up their free time.

 

Ways cyclists can support volunteers

  • Become a volunteer yourself – experience what it is like with the boot on the other foot (that way you can appreciate what volunteers are doing for you).

  • Be courteous and respectful at all times. Manners are a great asset to any person.  If you show respect for volunteers they will more than likely be happy to support you in the future.  Keep your language proper. Okay, volunteers do occasionally make mistakes – but don’t we all. Nobody likes to be harassed and especially not when they are doing their best and contribute so much free time for your events.

  • Be available to volunteer when you have finished your races – there are always jobs in the hall (tidy up, setting out food, collecting numbers, raffles etc). Every set of hands makes for light work for everyone.  You finish early and so does everyone else.

  • Be thankful to volunteers.  It really doesn’t take much effort.

  • If you do have complaints to make – please do not take it out on a particular volunteer, most events have a manager who is more than happy to help out with complaints. They are the ones trained to handle such things and have procedures in place to handle grievances. Race complaints should go to the Head Commissaire and all others to the Race Manager.

 

People are out there so you and they can all enjoy cycling from every angle.

Go on, say it, “CHEERS VOLUNTEERS”.

 

 

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